Definition
Contrast
misreaction tendency can be defined as: ”Making wrong conclusions
from an obvious difference between two or more things.”
Your brain is a contrast-detection
machine
Imagine yourself
living 50,000 years ago. You are a hunter-gatherer and you search
food in the jungle. Everything looks and feels normal until you
notice some sudden movement on the tree close to you. At the moment
this happens, all your efforts and attention go to recognizing the
source of the movement. This time it is a harmless bird, but it could
have been a poisonous snake or some bigger predator. Your brain is
scanning contrasts in your environment. It hasn´t really
changed in these 50,000 years. Sometimes contrast can lead you to
wrong conclusions. Majority of decisions you make because you detect
a contrast are right. And majority of these decisions are irrelevant.
Your nervous
system doesn´t react to scientific units. Instead, it relies to
something much simpler. It relies to differences that are noticed by
your senses. You need to have a point of reference, when you are
noticing the contrast. The difference between this point and the
other point you compare it with is the contrast. The difference
between point of reference and the compared point can be anything.
You can find contrast between anything like numbers, items, sounds,
colors, etc. Without significant difference, contrast is not
established. The difference also shouldn´t be too big.
Contrast can be
a good or a bad thing
You can use
contrast to your advantage. When you need to use some item daily, you
can increase its availability to you by putting it to place where the
contrast between the item and its surroundings is noticeable. By
increasing the contrast between the good things and their reference
points, you can make good things more available. You
can also put an unwanted item to a place in which there is no contrast
between the item and its surroundings. You can also make things more
valuable this way.
Deterioration to
bad health can happen gradually. Weight can be gained slowly. Gaining
few extra kilograms every year. After a decade you start to have
problems with your health. Sometimes changes happen fast. For
example, magician can put you on a pedestal that moves really slowly
around. Then they can make some item disappear, because you haven´t
noticed any contrast between the position in which you were when the
movement started. Many salesmen use contrast into your disadvantage.
For example, real estate brokers can show crappy houses on sale first
and then proceed to the descent house. The latter house looks much
better than it would look without showing the crappy ones. Anything
can be made to look more valuable by doing this. Sometimes you do it
to yourself without knowing it. It is hard to protect yourself from
it even when you know in advance that contrast will exist.
Rejection then retreat technique is
a combination of contrast misreaction and reciprocity
Rejection and
retreat technique is simple. For example, a representative of a
charitable organization first makes a request he is sure that you
refuse to comply. Then he makes another much more reasonable request.
The difference between these requests is big. For example, he asks a
donation of 100$ first. After your refusal to this request he asks
5$. The probability of you complying gets much bigger than it would
have without the first request. There is a fine line between a
functioning difference and nonfunctioning difference. If the first
request is too unreasonable this tactic backfires. The reason why
this tactic will likely succeed is that a person who gets the first
request feels responsible to reciprocate by complying to the second
request after rejecting the first one. The second reason is that this
person also feels like he was the person who had all the power.
How to avoid the
effects on this tactic on us? Doing your homework before you go
buying stuff and saying to the salesman that you are looking for a
particular item could reduce the effect. There are no guarantee it
works. You can also be the person who initiates communication by
saying you are not interested without listening any requests.
Sometimes these requests are so surprising that it is impossible to
prepare for them.
And like with
other biases, we have different ways of dealing with contrast. Some
people have bigger probability of suffering more from contrast
misreaction than others. What you should do is follow your behavior
in different situations and make at least mental notes for how you
behave.
Sources:
Influence, Robert Cialdini
Poor Charlie´s Almanack, Peter Kaufman
Sources:
Influence, Robert Cialdini
Poor Charlie´s Almanack, Peter Kaufman
-TT